Pengaruh Kepuasan Kerja dan Loyalitas Karyawan Terhadap Kinerja Karyawan di RSGM Nala Husada Surabaya

Abstract

This study seeks to ascertain the relationship between job satisfaction and employee loyalty and employee performance at the Nala Husada Dental and Oral Hospital in Surabaya. The objectives of this research are: 1) to determine and test the effect of job satisfaction on the performance of employees at Nala Husada Dental and Oral Hospital in Surabaya; and 2) to examine the relationship between job satisfaction and organizational commitment. 2) to ascertain and evaluate the impact of employee loyalty on the performance of Nala Husada Dental and Oral Hospital Surabaya's employees. 3) to determine and evaluate the effect of job satisfaction and employee loyalty simultaneously on the performance of employees of Nala Husada Dental and Oral Hospital Surabaya. The research method utilized is a quantitative approach with a survey of RSGM Nala Husada Surabaya employees. The Dental and Oral Hospital (RSGM) Nala Husada Surabaya is the site of the study. This study's sample or respondents totaled 50 individuals. The sampling strategy utilized in this investigation is saturated samples. Classical assumption tests, multiple linear regression tests, t-tests, and F tests are utilized in data analysis techniques. The coefficient of determination of 0.565, or 56.5%, indicates that job satisfaction and employee loyalty can simultaneously explain employee performance variables by 56.5%, research data derived from primary and secondary sources, and the interview-based data collection procedure.  The findings of this study indicate that 1) Job Satisfaction significantly influences employee performance. The values in the Linear Regression table are multiples of 5,406 and are statistically significant with values of 0.000 0.05. 2) Employee loyalty has a significant impact on employee performance, as indicated by a table value of 2.96 and a significance level of 0.005 0.05.  3) Simultaneous testing indicates that Job Satisfaction and Employee Loyalty have a significant influence on Employee Performance.