PERANAN KETERAMPILAN BAHASA INGGRIS TERHADAP EFISIENSI PENYELESAIAN TUGAS SEKRETARIS DI ASOSIASI PERTAMBANGAN BATUBARA INDONESIA (APBI-ICMA)

Abstract

Globalization that is developing at the speed of light forces secretaries to improve their quality in terms of both hard and soft skills. English skills are an undeniable need in various fields of business. This study aims to see the role of English skills in the efficiency of completing secretarial assignments at the Indonesian Coal Mining Association (APBI-ICMA). The research method used is field observation and this research is descriptive qualitative research because the influencing variables are unable to be tightly controlled. The researcher became practitioners when carrying out Industrial Work Practices (Prakerin) at APBI-ICMA. The results of the study show that English writing skills are the skills that play the most role in completing the duties of a researcher's secretary at APBI-ICMA.